It all started on a dark, damp night at the end of the 20th century.
Visorcat co-founder Alan Boulton was riding his Honda Fireblade (pictured right) along a narrow rural road in Warwickshire in November 1999, and found that the car behind was catching him up. He pulled over to let the car go past, his ego a little dented – why did an experienced motorcyclist riding one of the most powerful bikes available have to give way to a car?
A thin film of road grime had built up on Alan’s visor, restricting his view to such an extent that he could not ride to his – or his bike’s – capabilities. It struck him that, while motorcycle technology had come on leaps and bounds in the past 20 years, the technology that allows the motorcyclist to see clearly had not moved on at all.
It was a full 10 years later that Alan (current steed: SV650, with 2 KTMs in his garage) and his sister Jill (Kawasaki Ninja 650) did some formal market research into the concept of a product that would fit over the motorcyclist’s glove and could wash as well as wipe the visor. When Jill won a £10,000 business award to build prototypes and file a UK patent, Visorcat was on the road …
Our goal is to make motorcycling safer and more enjoyable.
Visorcat contributes directly to both these goals by enabling motorcyclists to have a clear visor at all times.
As a manufacturer and supplier, we aim to ensure the highest levels of customer satisfaction and are passionate about listening to customers and continuously improving our products and services.
We also encourage advanced training through joint publicity campaigns with the likes of IAMRoadsmart, RoSPA and the Bikesafe campaign.
We work with other like-minded companies within the industry to promote safer riding, and hence increasing confidence and enjoyment.
Our belief is that products should be built to last. That’s why Visorcat is proud to offer a Lifetime Warranty. Any Visorcat purchased on or after 16 November 2019 is covered by us for the lifetime of the Visorcat under the terms and conditions of this warranty.
The Visorcat Lifetime Warranty covers faulty workmanship with normal usage for the lifetime of the Visorcat. In case of defects covered by the warranty, all parts (excluding the sponge(s)) will be repaired or replaced, or the Visorcat will be replaced free of charge. In the case of replacement, Visorcat cannot guarantee that the replacement will be an exact match to the original, due to ongoing product enhancements.
To register your Visorcat for Lifetime Warranty, email [email protected] including your name and proof of purchase within 2 months of purchase.
This Lifetime Warranty does not cover:
- Any Visorcat sold prior to 16 November 2019. All Visorcats purchased before this date will be covered by our standard 2 year warranty.
- Visorcat sponges
- Damage resulting from improper handling, accidents, normal wear and tear
- Damage by accident or negligence of persons other than authorised Visorcat sales or services agents, an unauthorised service, or other factors not due to faulty materials or workmanship.
Please refer to our user instructions for guidelines on how to get the most out of your Visorcat.
Should you have any questions, or wish to claim under this warranty, please email [email protected]
Visorcat is not responsible for product loss or damage during shipment.