FAQ

Why do I need a Visorcat?

If you have ever had your view of the road obscured by dirt, flies, mud, spray from other vehicles, road salt or even soot, you need one! No doubt you already use your left hand as a wiping device – the Visorcat transforms your left hand into a washing and wiping device. But don’t take our word for it. Rennie Ritchie, of IAM RoadSmart said: “It gives greater visibility and hence greater safety.” Colin Overland, former editor of RiDE magazine, said he was “surprised at how well it works".

Is it easy to use?

Yes. It’s intuitive to use and simply engineered – there are no buttons to press. See the video on our Home page for a demonstration.

How heavy is it?

Visorcat weighs just 65g (dry weight) and only 80g when fully loaded, and is very flexible and soft. So you won’t know you’re wearing it – but you’ll be glad you are, when you need it.

What’s it made of?

The main parts are made of injection-moulded thermoplastic elastomer (TPE) which feels like a soft rubber. The sponge is a natural cellulose sponge.

Will it harm my visor?

No, because it is made of soft pliable material that is designed to apply moisture to your visor, reducing the risk of scratching. The sponge is soft, highly absorbent and very good at cleaning! However, it is important to rinse it out regularly – just pull the sponge ‘tray’ out to remove. The visor cleaning fluid we sell is supplied to us by Shift-It, which is recommended by helmet manufacturers including Arai because it contains no harmful ingredients such as salt. Some customers have said Visorcat prolongs the life of their visor because it reduces scratches.

Why isn’t Visorcat CE marked?

CE marking means that the product complies with the requirements of a specific European Directive. There are many such Directives, covering most products, so we are used to seeing the marking on products or their packaging. However there is no Directive that applies to what Visorcat is or does! Therefore we cannot mark it with the CE mark (in fact this is expressly forbidden). There is a requirement that any product must meet the General Requirements for Product Safety; we have performed rigorous risk assessment and testing to ensure that the product, used as described, will not adversely affect the safety of a motorcyclist. In fact, Visorcat received IAM RoadSmart’s ‘IAM Likes’ accolade for road safety initiatives in 2013.

Will it be suitable for my gloves/visor/helmet?

Visorcat has been tested on all sizes of hand (women’s to XXL men’s), summer and winter gloves and on many different visors and helmets. The Visorcat is not compatible with peaked (motocross-style) helmets. We do offer a full money-back guarantee if you’re not happy with your purchase. See our terms and conditions for more information.

FAQ

Do you sell outside Europe?

If you live outside Europe, contact us with details of your order and we’ll see what we can do for you.

I want to buy but hate online shopping - how can I buy a Visorcat?

Send an email to [email protected] with details of your order. Or you can call us on 01368 862301.

View Visorcat Stockists

What cleaning fluid can I use in the Visorcat?

We only recommend the use of Visorcat cleaning fluid, which is supplied to us by Shift-It, or water. Shift-It can be diluted. Please do not use screenwash, as this often contains salt, which is harmful to your visor and can cause scratching.

What happens when the sponge gets dirty / wears out?

A dirty or worn sponge will impair the performance of your Visorcat so it’s a good idea to check the sponge regularly for signs of dirt build-up and/or wear. The sponge can be removed by pulling on the slot at the end of the sponge ‘tray’ using a key or your fingernail, and then it can be cleaned using a weak solution of washing up liquid, which should be thoroughly rinsed before use. Replace by sliding it back in place. It is advisable to rinse the sponge at the end of every ride. You can purchase replacement sponges from our shop.

Where can I buy Visorcat in the shops?

R&G is our distributor in the UK – please email [email protected] for details of stockists or check their website at http://rg-racing.com

Please also see our Stockists page:

View Visorcat stockists

If you are a distributor, agent or retailer and are interested in Visorcat, please email [email protected]